Accessibility and the Digital Service Standard | Digital Transformation Agency

Post-it notes with graphic representations of different disabilities

Accessibility has been a government priority for many years.

The release of the Web Content Accessibility Guidelines version 2.0 (or WCAG 2.0) set a new standard for accessibility. But for those of us who work in government, there is more to consider.

Accessibility must go beyond the technical requirements. As I covered in my presentation for Inclusive Design 24, for a product or service to be accessible it must consider all users’ needs at every stage of development.

The Digital Service Standard has been designed with accessibility as a core focus. It aims to help make government services easier, simpler and faster for all users — including those with disability. By understanding and addressing user needs, we improve the user experience for everyone.

The Digital Service Standard continues to require WCAG 2.0 conformance for all government digital services. But, it also requires teams to go further.

The Digital Service Standard

The Digital Service Standard applies to all new and redesigned government services (informational and transactional) and all existing high volume transactional services. …

 

Curated by (Lifekludger)
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