Category Archives: society

Can Google Assistant and Voice Search Really Help Those Who Need it the Most ? – State of Digital

There are many voice activated devices to help us in the home and at work, including Google Assistant, Alexa from Amazon, Siri from Apple and Cortana from Microsoft.

Strategy Analytics predicted that in Q4 2017 that smart speakers would reach 12 million units world wide and so 24 million for all of 2017.

Google unveiled their voice controlled Assistant in May 2016 which is an upgrade of Google Now and they have built upon the “OK Google” voice controls but how much can these voice activated devices really help us?

Some of us take our health for granted. One day I woke up and had blurry vision out of my good eye. I could not see my screen very well to read or do work, but luckily this was just temporary. However, RNIB states that in the UK, there are over 2 million people living with sight loss. This number is expected to rise to nearly 4 million by 2050.

But what is being done in terms of voice search to help these people access the internet?

I thought voice search would open up the world of the internet to more people who due to a disability or visual impairness could not use it. I thought older family members who have a hard time seeing clearly could use Voice Search. But who is using it?

Who is Using Voice Search?

I don’t have the stats for the UK, but in the US, figures on TechCrunch from eMarketer.com show that the younger demographic, between 25 and 34 are using voice enabled digital assistants the most. They make up 26.3% of the users. In February last year, Amazon said that the sale of its Echo were up 9 times compared to the season before. However, these figures do not go into detail if these people are visually impaired or if they have hand mobility issues.

Hand curated by Lifekludger – read full article at Source: Can Google Assistant and Voice Search Really Help Those Who Need it the Most ? – State of Digital

RFID Enables Hands-Free Transit Entrance for Vancouver Disabled

The hands-free solution, known as the Universal Fare Gate Access Program, represents the world’s first transit authority system that offers hands-free automated access to disabled passengers, according to Erin Windross, TransLink’s planner for access transit planning. The RFID technology, which consists of UHF access-control cards and readers above fare gates, is provided by British Columbia RFID and Internet of Things (IoT) solutions company Hyperlight Systems.

Hand curated by Lifekludger. For full article see source.

WebAIM: Screen Reader User Survey #7 Results

CAPTCHA remains by far the most problematic item reported by respondents. “Screens or parts of screens that change unexpectedly” has seen a significant increase over the years and is now reported as the 2nd most problematic item. This likely is due to the dynamic and complex nature of modern web pages and application.

Curated by Lifekludger, for full post see Source: WebAIM: Screen Reader User Survey #7 Results

Your Users Might Not be as Tech-Savvy as You Think

Thanks to their specialist skillsets and proximity to a given project, UX Designers are set apart from the majority of their target audience. As Jakob Nielsen explains, “one of usability’s most hard-earned lessons is that you are not the user. This is why it’s a disaster to guess at the users’ needs.” However, there’s another fundamental ability that can be damaging to assume of your user: Computer literacy.

As the Norman Nielsen Group concludes, “if you think something is easy, or that ‘surely people can do this simple thing on our website,’ then you may very well be wrong.”

How does this impact your UX choices?

Curated by (Lifekludger)
Read full article at Source: Your Users Might Not be as Tech-Savvy as You Think – Usabilla Blog

Accessible website design for users with disabilities lags far behind demand

“The internet is, in essence, broken,” said Todd Bankofier, the CEO of accessibility software company AudioEye. Last week the company announced a partnership with web design firm Dealer Inspire, which makes customer-facing sites for auto retailers, to implement AudioEye’s Ally Toolbar across their entire portfolio.

The move “expands our reach immediately, making it much more efficient to continue our mission to make the most expansive infrastructure in the world accessible to everyone,” Bankofier added.

Even the most well-meaning brand leaders and site designers have too narrow a view of what constitutes disability, he said. It’s not just people who are blind, deaf, or use wheelchairs: people with autism, PTSD, visual impairment, epilepsy, dyslexia or colorblindness all have different needs for digital access. AudioEye’s Ally Toolbar takes all these users into account and allows a person to select precisely the site they need to see.

Curated by (Lifekludger)
Read full article at Source: Accessible website design for users with disabilities lags far behind demand | Campaign US

Designing inclusively: Some examples

The video below has lots of examples of designing inclusively in the built environment. There are two key messages: get a diverse group of people together before you start designing, and think about all the extra people you can serve or sell to when you design with everyone in mind. While there are several videos around with a similar message, it is good to see the variety of environments covered – from transport to theatre.

Rather than take an off-the-shelf ATM, Barclays Bank commissioned the design of their ATMs and came up with the idea of a niche to hang your walking stick – a key factor as if it falls to the ground, the owner may not be able to bend down to pick it up.

The video is 8 minutes but worth the watch to the end.


Curated by (Lifekludger)
Read full article at source

Accessibility and the Digital Service Standard | Digital Transformation Agency

Post-it notes with graphic representations of different disabilities

Accessibility has been a government priority for many years.

The release of the Web Content Accessibility Guidelines version 2.0 (or WCAG 2.0) set a new standard for accessibility. But for those of us who work in government, there is more to consider.

Accessibility must go beyond the technical requirements. As I covered in my presentation for Inclusive Design 24, for a product or service to be accessible it must consider all users’ needs at every stage of development.

The Digital Service Standard has been designed with accessibility as a core focus. It aims to help make government services easier, simpler and faster for all users — including those with disability. By understanding and addressing user needs, we improve the user experience for everyone.

The Digital Service Standard continues to require WCAG 2.0 conformance for all government digital services. But, it also requires teams to go further.

The Digital Service Standard

The Digital Service Standard applies to all new and redesigned government services (informational and transactional) and all existing high volume transactional services. …

 

Curated by (Lifekludger)
Read full article at Source: Accessibility and the Digital Service Standard | Digital Transformation Agency

The Potential of IoT Technologies for People with Disabilities

The Potential of IoT Technologies for People with DisabilitiesWhile being able to dim your lights, lock your doors, and adjust the thermostat using voice commands or a simple interface on your smartphone may seem like convenient novelties to some, for disabled individuals these can be essential to maintaining a safe, healthy, enjoyable home life. For example, a quadriplegic who cannot physically open their front door could speak into their smartphone and the door would automatically open. They could also create a variety of profiles that change the lighting and turn on specific devices once they’ve entered the house, making possible what otherwise would have required a caregiver’s constant assistance.

As another example, a person with little to no vision could use appliances throughout their home with greater ease, and a deaf person could receive security alerts about disturbances they might not have noticed on their own. And while these are helpful for people who are disabled, there is no need to be completely cut off from outside assistance as these devices can also be used to alert caregivers and family members of any issues that may need their attention.

Curated by (Lifekludger)
Read full article at Source: The Potential of IoT Technologies for People with Disabilities

Canada’s new accessibility laws should focus on employment, inclusive buildings, transport 

The priorities, which were laid out in a report and released by the federal government Monday, summarize eight months of consultations held with Canadians from coast to coast. Carla Qualtrough Qualtrough, the minister tasked with crafting laws to make Canada more accessible to people with disabilities, says employment will be a key focus of her efforts.  (JUSTIN TANG / THE CANADIAN PRESS)   By MICHELLE MCQUIGGEThe Canadian Press Mon., May 29, 2017 Public consultations on Canada’s first national law for d……

Curated by (Lifekludger)
Read full article at Source: Canada’s new accessibility laws should focus on employment, inclusive buildings, transport | Toronto Star