Tag Archives: users

Your Users Might Not be as Tech-Savvy as You Think

Thanks to their specialist skillsets and proximity to a given project, UX Designers are set apart from the majority of their target audience. As Jakob Nielsen explains, “one of usability’s most hard-earned lessons is that you are not the user. This is why it’s a disaster to guess at the users’ needs.” However, there’s another fundamental ability that can be damaging to assume of your user: Computer literacy.

As the Norman Nielsen Group concludes, “if you think something is easy, or that ‘surely people can do this simple thing on our website,’ then you may very well be wrong.”

How does this impact your UX choices?

Curated by (Lifekludger)
Read full article at Source: Your Users Might Not be as Tech-Savvy as You Think – Usabilla Blog

Danger! Testing Accessibility with real people — Medium

As four people who are blind and care deeply about making the web more accessible, we strongly believe user testing should include people with disabilities. But when the results are misinterpreted, it can be dangerous. It can foster action that appears to benefit people with disabilities but ultimately do as much harm as good.

Curated by (Lifekludger)
Read full article at Source: Danger! Testing Accessibility with real people — Medium

How the State of Minnesota Increased Accessibility Awareness in Just 15 Minutes

Siteimprove Web Governance Blog

 Last May, the State of Minnesota’s information technology office (MN.IT Services) highlighted web accessibility by attempting the “No Mouse Challenge” for Global Accessibility Awareness Day. Noting that “if a document, application or system cannot support mouseless operation, it may not support assistive technology or accessibility tools,” state employees were challenged to visit the State of Minnesota website and navigate it successfully for 15 minutes using only their keyboards.

While MN.IT Services didn’t release findings from their exercise, they sponsored the effort in hopes that government employees will “become aware and take ownership of their role in creating accessible content.”

Source: How the State of Minnesota Increased Accessibility Awareness in Just 15 Minutes